Why buy from us? - gymcompany

Why buy from us? - gymcompany

Why should you choose to buy from us instead of one of our competitors? Plenty of other companies sell similar products, so why buy from us instead of them?

We hope that our honesty and passion for fitness equipment would encourage you to shop with gymcompany.

But until you pick up the phone or drop us an email, it would be hard for us to show you how much we love what we do, so here are five promises that set out the absolute minimum you can expect from any transaction:

1. Best price guarantee

We guarantee not to beaten on price. If you see a product* we sell on another website for a lower price, we will beat that price by £25 and give you a gift voucher for £25. If you buy from us and within 7 days from the date of purchase you see the same product cheaper, we will refund the difference in price and give you a gift voucher for £25.

2. Delivery promise

If we fail to meet an agreed delivery time, we will refund you £25. If you decide to cancel the purchase because we failed to meet the agreed delivery time, we will refund your purchase in full plus we'll give you a £25 gift voucher for the inconvenience.

3. Money back guarantee

If you change your mind, for any reason, for up to seven days after you've placed your order you can have a full refund.

4. Secure Payment

You can feel confident that your financial information will remain secure. We use a Protx secure online payment gateway. Protx is fully approved as a Level 1 compliant provider under the Payment Card Industry Data Security Standard (PCI DSS). This is the highest level of compliance.

5. Life-time relationship

You have full manufacturers' warranties on all products we sell, but we also promise to help you with any problems for the life-time of your equipment. We love gyms and fitness equipment. That means we want to hear from you and find out how you are getting on. We want you to have someone to call for help until the day you decide to upgrade your equipment. Just call us on 0844 800 8541 or email info@gymcompany.co.uk.This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

*excludes accessories - but we will still match any lower price you see!